Testimonials

Check Out What Our Happy Clients Are Saying About Us

  • ⭐⭐⭐⭐⭐


    Michael Douglas and Richmond Insurance Services did an excellent job tailoring both my home and auto to exactly what I needed. Michael was available and easy to work with making the entire process seamless. Most importantly, Michael found me the same coverage I used to have for 30% cheaper. Michael was recommended to me, and I am very thankful he was!


    - Brian D.

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  • ⭐⭐⭐⭐⭐


    Michael has been my insurance agent for years and is always so responsive. He takes the time to review our policies to make sure we always have the best possible coverage. I recommend Richmond Insurance Services to everyone!


    - Kristin O.

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  • ⭐⭐⭐⭐⭐


    Michael was extremely professional and efficient when I was shopping around for auto insurance. He worked hard to get me the best policy for a reasonable premium.


    - Eva T.

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  • ⭐⭐⭐⭐⭐


    Michael has great people skills. He shows good salesmanship and easy access.

    All paperwork done fast and efficiently.

    Michael’s office has a good location and high energy level in the office.


    - Svetlana L.

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  • ⭐⭐⭐⭐⭐


    I highly recommend Michael Douglas at Richmond Insurance Services and team. They are very friendly and service oriented, while offering competitive pricing. Over the past 6 years, I had 3 or 4 other companies send quotes for comparable coverage and no one has ever come close to them!


    - Ryan K.

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  • ⭐⭐⭐⭐⭐


    Michael was excellent at getting back to me when I had questions. He was patient when explaining my options which was particularly helpful because after comparing a number of different firms, I decided to bundle all of my insurance through him.


    - Lynn C.

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  • ⭐⭐⭐⭐⭐


    Richmond Insurances services is a great company to work with for insurance. The staff is very knowledgable and provides right advice. And Michale Douglas is a great guy. Very patiently answered all my questions and got me the best fitting Insurance according to my insurance. Couldn't ask for more.


    - Gavendra S.

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  • ⭐⭐⭐⭐⭐


    I’ve only ever had exceptional service from both Michael and Megan. This is why I recommended Richmond Insurance Services to my parents when they relocated to RVA and needed homeowners and car insurance.


    Always the best service. Always supportive and going above and beyond. I would never look for insurance needs elsewhere. I will be a client for life.


    - Jamie L.


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  • ⭐⭐⭐⭐⭐


    Representatives, specifically, Michael Douglas, have always been very helpful, honest and courteous. With customer service at an all time low, in general, it is refreshing to work with someone who you actually believe you can trust and who treats you with respect.


    - Gail J.

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  • ⭐⭐⭐⭐⭐


    Michael and his team are easy to work with and take great care of their clients. They are highly respected in the insurance industry, and give first class service.


    - Larry S.

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